faq

🕒 What is a Pre-Order?

A pre-order allows you to reserve an item before it’s available to ship. You’re securing a product in advance—like a VIP!

📦 When will my pre-order ship?

We estimate shipping will begin in Late August. If there are any delays, we’ll notify you by email.

🔁 Can I cancel or change my pre-order?

Yes, you can cancel within 24 hours of placing your order. After that, cancellations are not guaranteed. Please email us at support@yoursite.com.

💸 What's the refund policy for pre-orders?

All pre-orders are subject to our regular refund policy. Please review it before ordering.

📨 Will I get tracking info?

Absolutely! Once your order ships, you’ll receive tracking via email.

⚠️ Note:

By placing a pre-order, you agree to wait until the estimated shipping window. This helps us manage limited drops and exclusive releases. Thank you for your patience and support!